A counter in Agargaon that answers the phone.
Arrakon stocks what it can service. We count the shelf every morning, and we would rather lose a sale than sell you the wrong adapter.
If a brand has no service path in Bangladesh, we do not carry it, however good the margin looks. That decision costs us a few sales a month and saves customers from a dead unit with no recourse.
Stock numbers on the site come from a physical count each morning, not from a system that assumes nothing walked out the door. When it says one unit, there is one unit.
Docks, routers, cables and power supplies pass through the bench. It is why our spec pages say “measured” rather than repeating the box.
There is no call centre. WhatsApp, phone and the counter all reach the same small team, which is the whole point.
Genuine tech, on the shelf and out the door today.
7-day replacement, delivered across Bangladesh with cash on delivery.